As a first time buyer, everything about the process of buying a home was new. Neelam took time to explain everything and she was there with us through each step of buying our dream home. She is very determined to do things the right way. For such a short experience in this field, she does an amazing job. I can say that she is not pushy but when she gets going, she doesn’t leave any stone unturned in her way. Neelam is very persuasive and gets things done tenaciously. We turned to her when we were confused about certain procedures and she would help us by answering or by connecting us with a knowledgeable person. Altogether we had a hassle-free and pleasant experience having Neelam as our agent.